Please be sure that you obtained sunrise files from the official provider. Contact us only via our in-built contact form, facebook or through skype l2jsunrise. Fake sunrise file's may be offered on the marketplace, for lower prices, but there might include backdoors, you will not have lifetime sunrise support, and last but not least if we found out that you are using a non registered SVN, account will be deleted and you will lose everything you paid for. In case you found a re-seller of sunrise please report it at l2jsunrise@gmail.com and benefit from it.